Sensory-Friendly/Relaxed performances and events create a performing arts experience that is welcoming and inclusive for all individuals with autism, sensory processing disorders, or other sensory needs. Performances and events are presented in a relaxed way with lower sound levels and reduced lightingng effects (among other things) to ensure a comfortable environment. We promise a judgement-free, fun experience for the entire family. Individuals of all abilities and with any and all behaviors are welcome.

Accommodationsons for Sensory-Friendly/Relaxed performances include:

• Audience size is limited
• Small coping tools (fidgets, weighted blankets, earplugs) are welcome and encouraged. Fidgets, earplugs, and sensory activities are also available to patrons in our lobbies.
• A reduction of strobe lighting or lighting focused on the audience
• Patrons are free to talk and leave their seats during the performance
• Designated quiet areas within the lobby spaces
• Space throughout the theaer for standing and moving around
• Lower sound level, especially for startling or loud sounds
• Lights remain on at a low level in the theater during the performance
• Limited crowds and visitors at the The Bushnell during the day and timing of the performance
• Bushnell staff and volunteers are trained to be inviting and accommodating to individuals' needs

We encourage patrons to use these tools to prepare for the whole theatrical experience, from beginning to end:

• Read the plot synopsis available on the event webpage and in the ticket reminder email to prepare for the experience.
• Describe the people and objects they may encounter at The Bushnell (i.e. volunteers, ticket scanners, ushers, etc.)
• Arrive early to find your seat and meet our volunteers and staff.
• If needed, you can schedule a time to ‘meet your seat’, an opportunity to visit The Bushnell prior to the performance to walk through the theater and become comfortable with your seat and the event space. To schedule a ‘meet your seat’, contact our Accessibility Coordinator at info@bushnell.org.

Absolutely! We encourage you to bring any items that might make the experience more comfortable and enjoyable.

Not a problem! Our staff, volunteers, and cast are trained and know what to expect in terms of noise and movement in the audience. If the noise from the show or other audience members is too much, you are welcome to step out of the theater, but this is not necessary.

Yes! Volunteers and staff are available to help guests inside and outside of the performance space. If someone in your party decides they cannot finish the show, you can absolutely leave the theater early. If they simply need a break, there is a designated quiet area. When you’re ready, return to your seat or ask a volunteer for assistance.

Anyone can attend Sensory-Friendly/Relaxed performances! However, these performances are specially designed for children and adults with sensory-input disorders, autism, or other developmental or cognitive needs, as well as their families and caretakers. All children must be accompanied by an adult. All ticket buyers will be informed of these alterations.

Yes, certified-trained Service Animals as allowed by law are permitted. If you intend to bring a service animal to an event, please notify your ticket representative at the time of purchase so an appropriate seat may be arranged.

For all Sensory-Friendly/Relaxed performances and events (unless otherwise noted):

• Snacks from home are permitted.
• Water bottles are allowed in theater.
• Snacks, food, and drinks are available for purchase at most performances.

Tickets for Sensory-Friendly/Relaxed performances and events can be purchased online at bushnell.org or by calling The Bushnell box office at (860) 987-5900 during normal business hours (M-F, 10am-5pm).