Careers

Position Title: Part-time Events Coordinator

Department: Events and Patron Services

Hours: 10-20 hours per week, mornings required and weekend days and evenings when events are scheduled

FLSA status: Hourly/Non-Exempt

Interested Parties: Please submit cover letter and resume to jobs@bushnell.org

Broad Functions: 

Provide a range of support for special events and event enhancements including but not limited to day-of oversight of private events. Serve as the primary Bushnell contact with clients, catering managers, vendors, and other Bushnell support staff to problem solve and ensure guest satisfaction. This position requires a reliable, enthusiastic and customer-oriented person with excellent communications skills and a demonstrated ability to anticipate guest needs and exceed their expectations.

Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

• Review event documentation and/or meet with supervisor prior to every event and fulfilling assigned responsibilities.
• With enthusiasm - welcome and engage guests, answer questions, provide direction, and ensure guest needs are met.
• Maintain professionalism at all times before, during, and after the event.
• Place coat rack(s) with hangers in event spaces prior to events and properly storing them once events have concluded.
• Place easels in event spaces according to set up requirements and storing them at the conclusion of events.
• Organize supplies and maintain the cleanliness of Event Services storage areas.
• Communicate and address client issues and problems in a timely and accurate manner.
• Provide attentive and courteous coat check services for special events.
• Break down event space once the event has concluded.
• Foster a positive working relationship between all departments, vendors, and subcontractors.
• Maintain high standards of personal appearance and grooming, including compliance with The Bushnell dress code.
• Perform all other appropriate duties and responsibilities when necessary.

Education and/or Experience: 

College degree and 1 year experience in event coordination or equivalent related experience in event coordination. 

Situational: 

Possess current certification (or willing to be trained) in CPR, AED and First Aid.

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to sit and stand and may be required to visit other work areas. While performing the duties of this job, the employee is required to talk and/or listen. The employee must have the ability to maneuver around the facilities. The employee may be required to use computers, keyboards, telephones, and other office equipment. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. May be required to read a high volume of written materials and a computer screen. Must have the ability to coordinate several activities simultaneously. Is required to be able to handle stressful situations in a calm, professional manner. The employee may occasionally lift and/or move up to 30 lbs. and must be able to stand for up to 4 hours.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. During certain events, considerable movement around the facility, exposure to crowds and loud noise may be encountered.

Equal Employment Opportunity: 

The Bushnell strives to build and sustain an equitable and inclusive work environment where cultural diversity is celebrated and valued. We believe that a diverse workforce, reflective of the communities we serve, helps us become a stronger community partner. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, or gender identity.

General Information: 

The above statements are intended to describe the general nature and level of work performed by individuals assigned to the position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. The Bushnell reserves the right to change or modify the employee’s job description, whether orally or in writing, at any time during the employment relationship. The Bushnell may require an employee to perform duties outside his/her normal job description.

The Bushnell is a Not-For-Profit, Equal Opportunity Employer proud to serve Connecticut and its citizens.

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

The Food & Beverage Manager is responsible for overseeing the day-to-day operations of all food and beverage services at the Performing Arts Center, including concessions, bars, premium hospitality, catering, and special events. This role ensures exceptional guest experiences by leading front-line operations, developing team members, maintaining operational excellence, and driving financial performance across all food and beverage outlets. The Food & Beverage Manager partners closely with culinary, operations, and event teams to execute performances, private events, and community programming while maintaining the highest standards of service, safety, and hospitality.

This role pays an annual salary of $70,000 - $75,000.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until October 9, 2026.

Responsibilities

• Oversee the daily operation of concessions, bars, catering, and special event food and beverage services.
• Maintain high standards of guest service, cleanliness, food quality, and beverage presentation.
• Monitor event execution to ensure efficient service and guest satisfaction.
• Resolve guest concerns promptly and professionally.
• Recruit, train, coach, schedule, and supervise full-time and part-time food and beverage team members.
• Foster a positive, inclusive, and service-focused culture.
• Conduct performance evaluations and provide ongoing coaching and development.
• Ensure staff receive appropriate training in guest service, responsible alcohol service, and food safety.
• Promote teamwork and collaboration across culinary, concessions, catering, and operations teams.
• Partner with clients, event managers, and culinary leadership to execute catered events ranging from intimate receptions to large-scale galas and performances.
• Ensure catering events meet client expectations regarding service, presentation, and quality.
• Coordinate staffing, timelines, room setup, and operational logistics for special events.
• Support menu implementation and premium hospitality offerings.
• Assist in developing and managing departmental budgets.
• Monitor labor costs, food costs, beverage costs, and operating expenses.
• Analyze sales performance and identify opportunities to increase revenue.
• Manage inventory levels and oversee product ordering.
• Ensure proper cash handling, inventory controls, and loss prevention procedures.
• Ensure compliance with all health department regulations, food safety standards, and responsible alcohol service requirements.
• Maintain compliance with company policies and applicable local, state, and federal regulations.
• Conduct regular inspections to ensure facilities remain clean, organized, and guest-ready.
• Promote a safe working environment by ensuring adherence to OSHA and workplace safety standards.
• Deliver an exceptional hospitality experience that reflects the Performing Arts Center's commitment to outstanding patron service.
• Collaborate with venue leadership to continually enhance the guest experience.
• Monitor service standards and implement improvements based on guest feedback and operational needs.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• Minimum 3–5 years of progressive food and beverage management experience.
• Experience managing concessions, bars, catering, and special events in a performing arts center, convention center, stadium, arena, hotel, or similar hospitality venue preferred.
• Previous experience supervising large teams in a high-volume environment.
• Food Safety Manager Certification required or ability to obtain within a designated timeframe.
• Responsible Beverage Service certification required where applicable.
• Ability to work evenings, weekends, holidays, and extended hours based on event schedules.

Knowledge, Skills & Abilities

• Strong leadership and employee development skills.
• Excellent guest service and hospitality mindset.
• Knowledge of concession operations, bar management, catering execution, and event logistics.
• Strong financial acumen with experience managing budgets, labor, food costs, and inventory.
• Excellent organizational and time management skills.
• Ability to prioritize multiple events and changing operational needs.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office and point-of-sale (POS) systems.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift and carry heavy objects.
• Ability to work in indoor and outdoor event environments.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

APPLY NOW!

Position Summary

The Concessions Supervisor is responsible for overseeing various Concessions bars, stands and portable food & beverage locations. The Concessions Supervisor must be personable and able to work in an ever-changing fast-paced environment. The Concessions Supervisor will assist the Concessions Managers and the rest of the OVG leadership team with projects including training, inventory, and special events. The Concessions Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.

This role pays an hourly rate of $20.00 to $25.00.

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until October 16, 2026.

About the Venue

Located in the heart of Hartford, The Bushnell Performing Arts Center is Connecticut’s premier performing arts destination and a cornerstone of the region’s cultural scene. Originally opened in 1930, this historic, nonprofit venue blends timeless architecture with modern amenities, featuring two distinct performance spaces and hosting more than 350 events annually—from Broadway tours and concerts to comedy, dance, and community programming. As the largest arts organization in the state, The Bushnell serves as a vibrant gathering place that inspires creativity, supports arts education, and delivers world-class entertainment experiences to diverse audiences. Oak View Group is proud to serve as the exclusive food and beverage provider for The Bushnell, enhancing the guest experience through exceptional hospitality and culinary offerings.

Responsibilities

• Set-up of all concession locations prior to the start of the event, which includes verifying opening inventory, assigning duties to concession workers (employee/volunteer), ensuring sanitation standards are met, and checking food and beverage production meets projected event needs.
• Requisitions and stocks all food and beverage products and supplies needed for assigned locations.
• Train and coach new & current employees on standard operation procedures in the concessions area.
• Provide back-up to any open position to ensure the concession location is fully operational.
• Ensures that company standards pertaining to speed of service and guest satisfaction are met.
• Ensure the work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents, or incidents.
• Relays safety/health issues to management immediately.
• Provide ongoing constructive feedback to concessions staff and volunteers.
• Adhere to state, federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Detect and act upon guest inebriation as trained, escalating to management or security when needed.
• Responsible for assisting guests with their concessions transactions via our Point of Sales system.
• Lock up and store all beverage products, food, and equipment items and perform all closing duties at the end of the shift.
• Enforces all company policies and procedures.
• Assists the management team with projects including training, inventory, and special events. Perform other duties as assigned.

Qualifications

• 1-2 years of experience working in a supervisory capacity in a food & beverage environment.
• Excellent interpersonal and communication skills.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Ability to accurately handle register and revenue collections through a POS system is required.
• Must be able to work a flexible schedule, inclusive of weekends, nights, and holidays as required.
• Shifts can have a duration of up to 10 hours as needed.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

APPLY NOW!

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

A Server plays a critical role in delivering exceptional guest experiences by providing professional and efficient food and beverage service during events. Their primary function is to ensure that all guests feel welcomed and attended to, following event specifications and service standards. From the setup of the spaces to the seamless execution of meal service, they maintain an acute focus on detail and hospitality. Servers work collaboratively with kitchen and event staff to ensure the timely delivery of courses, adapt to guest needs in real time, and uphold the ambiance and quality of the event. Beyond serving, Servers contribute to the overall success of events by maintaining cleanliness and organization throughout the service. They reset spaces for subsequent events and ensure that all equipment is cleaned and stored appropriately.

This role pays an hourly rate of $16.00-$18.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until October 16, 2026.

About the Venue

Located in the heart of Hartford, The Bushnell Performing Arts Center is Connecticut’s premier performing arts destination and a cornerstone of the region’s cultural scene. Originally opened in 1930, this historic, nonprofit venue blends timeless architecture with modern amenities, featuring two distinct performance spaces and hosting more than 350 events annually—from Broadway tours and concerts to comedy, dance, and community programming. As the largest arts organization in the state, The Bushnell serves as a vibrant gathering place that inspires creativity, supports arts education, and delivers world-class entertainment experiences to diverse audiences. Oak View Group is proud to serve as the exclusive food and beverage provider for The Bushnell, enhancing the guest experience through exceptional hospitality and culinary offerings.

Responsibilities

• Maintains knowledge of the menu and any special items being offered.
• Provides quick, attentive, friendly, and professional service to all guests and is able to communicate clearly with all customers.
• Ensures that food items are served at the proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
• Ensures neat presentation of all ordered items, with no spill-over.
• Pre-bus tables and fully bus tables when necessary during peak periods.
• Maintains availability to work during many peak periods.
• Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
• Maintains high responsiveness to customer desires and requests.
• Maintains a professional and clean appearance.
• Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff to improve communication and coordination so that patrons may be impressed by their dining experience.
• Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered.

Qualifications

• Minimum of 6 months working in a fast-paced, high-volume food service environment is preferred.
• Must have a High School Diploma, G.E.D. or related food service job experience.
• Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings.
• Ability to work in a team-oriented, fast-paced, event-driven environment.
• Ability to communicate with employees, co-workers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

APPLY NOW!

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

The Dishwasher washes and sanitizes all tableware, serving materials, cooking equipment and small wares. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role pays an hourly rate of $17.00 - $20.00

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until October 16, 2026.

About the Venue

Located in the heart of Hartford, The Bushnell Performing Arts Center is Connecticut’s premier performing arts destination and a cornerstone of the region’s cultural scene. Originally opened in 1930, this historic, nonprofit venue blends timeless architecture with modern amenities, featuring two distinct performance spaces and hosting more than 350 events annually—from Broadway tours and concerts to comedy, dance, and community programming. As the largest arts organization in the state, The Bushnell serves as a vibrant gathering place that inspires creativity, supports arts education, and delivers world-class entertainment experiences to diverse audiences. Oak View Group is proud to serve as the exclusive food and beverage provider for The Bushnell, enhancing the guest experience through exceptional hospitality and culinary offerings.

Responsibilities

• Ensures highest sanitation levels for all items previously used so that they may be used again in clean condition, free of any contamination risk.
• Utilizes and implements M.S.D.S. criteria, food and product safety, and Food and Beverage Policies and Procedures.
• Removes all trash and maintains loading and receiving areas in safe and clean condition.
• Stocks plates, glasses, pots, utensils, and pans after cleaning.
• Cleans and sanitizes all food service areas and equipment.

Qualifications

• Experience working in a casual and/or fine dining atmosphere is helpful.
• High School diploma or equivalent (G.E.D.)
• Ability to work in a team-oriented, fast-paced, event-driven environment.
• Ability to communicate with employees, co-workers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
• Possess a valid food handling certificate and alcohol service permit if required by state or federal regulations.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

APPLY NOW!

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

The Line Cook is responsible for preparing foods to be served to guests throughout the venue. The Line Cook will often have direct contact with the public working in areas such as a buffet line slicing meats or preparing dishes to order. The Line Cook must maintain excellent attendance and be available to work events as scheduled per business need.

This role pays an hourly rate of 19.00-$25.00

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until October 16, 2026.

About the Venue

Located in the heart of Hartford, The Bushnell Performing Arts Center is Connecticut’s premier performing arts destination and a cornerstone of the region’s cultural scene. Originally opened in 1930, this historic, nonprofit venue blends timeless architecture with modern amenities, featuring two distinct performance spaces and hosting more than 350 events annually—from Broadway tours and concerts to comedy, dance, and community programming. As the largest arts organization in the state, The Bushnell serves as a vibrant gathering place that inspires creativity, supports arts education, and delivers world-class entertainment experiences to diverse audiences. Oak View Group is proud to serve as the exclusive food and beverage provider for The Bushnell, enhancing the guest experience through exceptional hospitality and culinary offerings.

Responsibilities

• Responsible for providing high-quality, fresh food products in a timely manner for delivery to guests.
• Prepares hot and cold foods following company recipes and portioning requirements.
• Participates as a team player with specific responsibilities as related to preparation, excellent service, and delivery of product.
• Responsible for reporting any maintenance required for kitchen equipment.
• Maintains sanitation, health, and safety standards in work areas.
• Responsible for observing and testing foods to ensure proper cooking.
• Responsible for portioning, arranging, and garnishing food plates for delivery to guests.
• Responsible for consulting with Executive Chef, Sous Chef or Kitchen Supervisor to plan menus and estimate expected food consumption.
• Show demonstrated ability to meet the company standard for excellent attendance.

Qualifications

• Previous cook or prep cook experience highly preferred.
• Able to operate standard kitchen equipment, including the broiler, steamer, convection oven, mixer, meat slicer, and chef knife.
• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner which focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate if required by state and federal regulations.
• ServSafe preferred.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

APPLY HERE

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

The Concessions Stand Lead is a high-energy, guest-facing position responsible for overseeing day-of-event operations for an assigned concession stand at The Bushnell. Concessions Stand Leads play a key role in elevating the fan experience by delivering fast, friendly, and responsible service directly to guests on the concourse. This role requires strong communication skills, mobility, and the ability to work efficiently in a fast‑paced, high‑volume environment. This role ensures staff readiness, product quality, and consistent delivery of OVG standards. Concessions Stand Leads support the Concessions Management team by supervising staff, maintaining inventory levels, ensuring equipment functionality, and resolving guest concerns. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly rate of $18.00-$20.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until October 16, 2026.

About the Venue

Located in the heart of Hartford, The Bushnell Performing Arts Center is Connecticut’s premier performing arts destination and a cornerstone of the region’s cultural scene. Originally opened in 1930, this historic, nonprofit venue blends timeless architecture with modern amenities, featuring two distinct performance spaces and hosting more than 350 events annually—from Broadway tours and concerts to comedy, dance, and community programming. As the largest arts organization in the state, The Bushnell serves as a vibrant gathering place that inspires creativity, supports arts education, and delivers world-class entertainment experiences to diverse audiences. Oak View Group is proud to serve as the exclusive food and beverage provider for The Bushnell, enhancing the guest experience through exceptional hospitality and culinary offerings.

Responsibilities

• Assign positions, guide staff performance, and maintain a positive work environment.
• Ensure the stand is fully stocked, clean, and event-ready.
• Monitor food and beverage quality, temperature, and presentation.
• Address guest concerns and escalate issues to management when needed.
• Track product usage, request restocks, and prevent shortages.
• Ensure adherence to food safety, sanitation, and alcohol service regulations.
• Report equipment issues and ensure proper functionality.
• Communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
• Other duties as assigned.

Qualifications

• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid alcohol and food service permit if required by state and federal regulations.
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS credit transactions and product inventory.
• High school diploma or equivalent preferred.
• Three or more months’ experience in the food service industry, concessions preferred.
• Must be able to operate POS.
• Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests.
• Ability to prioritize tasks and make decisions under pressure.
• Able to stand and walk for extended periods during events. 
• Able to reach with hands and arms, sit, walk, stoop, kneel, and crouch. 
• The employee is frequently required to lift heavy objects. 

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

APPLY HERE

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

The Concessions Worker provides excellent customer service by knowing and understanding the products being sold at all concession stands. The Concessions Worker is responsible for preparing and serving food and beverage to all Concessions guests while ensuring excellent quality and food presentation. The Concessions Worker processes transactions and accepts payment. The Concessions Worker must maintain excellent attendance and be available to work a variable schedule, which includes evenings and weekends.

This role pays an hourly rate ranging from $16.00 - $18.00 and is tip eligible.

Benefits for part-time roles: 401(k) savings plan, 401(k) matching.

This position will remain open until October 16, 2026.

About the Venue

Located in the heart of Hartford, The Bushnell Performing Arts Center is Connecticut’s premier performing arts destination and a cornerstone of the region’s cultural scene. Originally opened in 1930, this historic, nonprofit venue blends timeless architecture with modern amenities, featuring two distinct performance spaces and hosting more than 350 events annually—from Broadway tours and concerts to comedy, dance, and community programming. As the largest arts organization in the state, The Bushnell serves as a vibrant gathering place that inspires creativity, supports arts education, and delivers world-class entertainment experiences to diverse audiences. Oak View Group is proud to serve as the exclusive food and beverage provider for The Bushnell, enhancing the guest experience through exceptional hospitality and culinary offerings.

Responsibilities

• Greet guests in a friendly, professional, and welcoming manner.
• Take customer orders accurately and efficiently while providing excellent customer service.
• Process cash, credit card, and other payment transactions in accordance with company policies.
• Assemble and prepare food and beverage orders according to established quality and presentation standards.
• Deliver orders promptly and accurately to ensure guest satisfaction.
• Listen and respond appropriately to guest requests, questions, concerns, and complaints, escalating issues to a supervisor when necessary.
• Maintain a positive attitude and professional demeanor when interacting with guests, clients, co-workers, and management.
• Prepare, package, and serve food and beverage items in accordance with food safety and sanitation guidelines.
• Maintain working knowledge of all concession menu items, ingredients, preparation methods, and pricing.
• Operate concession equipment safely and efficiently, including beverage dispensers, food warmers, popcorn machines, and point-of-sale systems.
• Serve alcoholic beverages responsibly and in compliance with all state, local, and federal regulations.
• Verify guest identification to confirm legal age requirements prior to the sale or service of alcoholic beverages.
• Monitor inventory levels and ensure concession stands remain fully stocked throughout each shift.
• Restock food products, beverages, condiments, utensils, and supplies as needed.
• Communicate low inventory levels, product shortages, and supply needs to the Concessions Supervisor in a timely manner.
• Assist with receiving, organizing, and storing inventory according to company procedures.
• Maintain a clean, organized, and safe work environment at all times.
• Clean and sanitize food preparation surfaces, equipment, utensils, counters, and serving areas throughout the shift.
• Properly dispose of trash and recycling and assist with dishwashing duties as required.
• Ensure food products are stored correctly and in compliance with food safety regulations.
• Sweep, mop, and sanitize floors and work areas at the conclusion of each shift.
• Restock and organize workstations and display areas to prepare for the next shift.
• Complete assigned opening, operating, and closing duties according to established procedures.
• Verify that all equipment is cleaned, sanitized, and properly secured at the end of the shift.
• Conduct a final inspection of the concession area to ensure cleanliness and operational standards are met.
• Check out with the direct supervisor and/or management before leaving to confirm all duties have been completed and concession areas meet company cleanliness and service standards.

Qualifications

• Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Must possess an active State Food Handlers Certification or be willing to obtain one upon hire.
• Excellent customer service and communication skills.
• Ability to work efficiently in a fast-paced environment while maintaining accuracy.
• Basic math and cash-handling skills.
• Ability to follow food safety, sanitation, and alcohol service regulations.
• Ability to stand for extended periods and lift heavy objects as required.
• Flexible schedule, including nights, weekends, and holidays.
• Previous food service, concessions, retail, or hospitality experience preferred but not required.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

APPLY NOW!

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

The Concessions Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic, during Concessions operations. They must be personable, professional, and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly rate of $16.00-$18.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until October 16, 2026.

About the Venue

Located in the heart of Hartford, The Bushnell Performing Arts Center is Connecticut’s premier performing arts destination and a cornerstone of the region’s cultural scene. Originally opened in 1930, this historic, nonprofit venue blends timeless architecture with modern amenities, featuring two distinct performance spaces and hosting more than 350 events annually—from Broadway tours and concerts to comedy, dance, and community programming. As the largest arts organization in the state, The Bushnell serves as a vibrant gathering place that inspires creativity, supports arts education, and delivers world-class entertainment experiences to diverse audiences. Oak View Group is proud to serve as the exclusive food and beverage provider for The Bushnell, enhancing the guest experience through exceptional hospitality and culinary offerings.

Responsibilities

• Demonstrate ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards.

• Follow the bar pre-shift notes and bar menus and provide service as described.
• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks, including state/federal regulations pertaining to the distribution of alcohol during Concessions operations within the venue.
• Responsible for learning or having knowledge of various beer, wine varieties & spirits available and being able to learn to suggestively upsell products to guests.
• Pour drinks responsibly in accordance with company standards for serving size.
• Check the guest's ID in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages.
• Communicate a cut-off to a guest as required.
• Listening and responding to any customer requests or concerns.
• Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
• Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
• Request additional products or restock products as required
• Handle cash accurately; bartenders are responsible for issuing a bank at their bar.
• Maintains a clean and sanitary workstation at all times. Ensures bar equipment is clean & well maintained.
• Other duties as assigned, such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler

Qualifications

• Six months or more experience bartending.
• Accurate cash handling skills.
• Ability to prioritize tasks in a fast-paced environment.
• Ability to be self-directed while working in a team-oriented environment.
• Excellent interpersonal and communication skills.
• Ability to work a flexible schedule, including nights, weekends, and long hours.
• Bartending school preferred.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

APPLY NOW!

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

The Banquet Bartender is responsible for providing exceptional beverage service during conventions, meetings, banquets, receptions, galas, and special events. This position prepares and serves alcoholic and non-alcoholic beverages while delivering outstanding guest service in a fast-paced event environment. The Banquet Bartender ensures compliance with responsible alcohol service practices, maintains a clean and organized work area, and contributes to the successful execution of all events.

This role pays an hourly rate of $18.00 - $20.00.

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until October 16, 2026.

About the Venue

Located in the heart of Hartford, The Bushnell Performing Arts Center is Connecticut’s premier performing arts destination and a cornerstone of the region’s cultural scene. Originally opened in 1930, this historic, nonprofit venue blends timeless architecture with modern amenities, featuring two distinct performance spaces and hosting more than 350 events annually—from Broadway tours and concerts to comedy, dance, and community programming. As the largest arts organization in the state, The Bushnell serves as a vibrant gathering place that inspires creativity, supports arts education, and delivers world-class entertainment experiences to diverse audiences. Oak View Group is proud to serve as the exclusive food and beverage provider for The Bushnell, enhancing the guest experience through exceptional hospitality and culinary offerings.

Responsibilities

• Prepare and serve beer, wine, cocktails, mixed drinks, and non-alcoholic beverages according to event specifications and company standards.
• Deliver friendly, professional, and efficient service to guests during events.
• Set up and break down banquet bars, including stocking products, glassware, garnishes, and supplies.
• Verify guest age and monitor alcohol consumption in accordance with applicable laws and responsible beverage service guidelines.
• Accurately operate point-of-sale systems and process transactions when applicable.
• Maintain cleanliness and organization of bar areas throughout events.
• Monitor inventory levels and communicate restocking needs to supervisors and barbacks.
• Assist with inventory control and product accountability procedures.
• Work closely with banquet captains, servers, culinary staff, and event leadership to ensure seamless event execution.
• Respond promptly and professionally to guest requests and concerns.
• Follow all food safety, sanitation, health, and workplace safety standards.
• Assist with post-event cleanup and closing procedures.

Qualifications

• Previous bartending experience in hospitality, catering, restaurants, hotels, convention centers, stadiums, arenas, or banquet operations preferred.

• Knowledge of beer, wine, spirits, and cocktail preparation.
• Excellent guest service and communication skills.
• Ability to work efficiently in a fast-paced, high-volume environment.
• Strong attention to detail and organizational skills.
• Ability to handle cash and operate POS systems when required.
• Alcohol service certification required or ability to obtain it upon hire.
• Food handler certification preferred.
• Flexible schedule including evenings, weekends, holidays, and event-based hours.
• Ability to stand and walk for extended periods.
• Ability to lift and carry heavy objects.
• Ability to bend, stoop, reach, and perform repetitive motions.
• Ability to work in crowded and fast-paced event environments.
• Ability to transport beverage products, ice, and supplies as needed.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

APPLY NOW!

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

The Barback is an essential member of the beverage team, providing operational support to ensure efficient and seamless bar service throughout conventions, banquets, concerts, sporting events, and other special events. This position is responsible for stocking beverage stations, replenishing inventory, maintaining cleanliness and organization, and assisting bartenders with event setup, service, and breakdown. The Barback plays a key role in ensuring bartenders have the supplies and equipment needed to provide exceptional guest service while maintaining compliance with all company policies, responsible alcohol service practices, and safety standards. This position requires the ability to work weekdays and weekends, with availability for some morning, noon, and evening shifts on an on-call/event-based schedule.

This role will pay an hourly rate range of $16.00-$18.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until October 16, 2026.

About the Venue

Located in the heart of Hartford, The Bushnell Performing Arts Center is Connecticut’s premier performing arts destination and a cornerstone of the region’s cultural scene. Originally opened in 1930, this historic, nonprofit venue blends timeless architecture with modern amenities, featuring two distinct performance spaces and hosting more than 350 events annually—from Broadway tours and concerts to comedy, dance, and community programming. As the largest arts organization in the state, The Bushnell serves as a vibrant gathering place that inspires creativity, supports arts education, and delivers world-class entertainment experiences to diverse audiences. Oak View Group is proud to serve as the exclusive food and beverage provider for The Bushnell, enhancing the guest experience through exceptional hospitality and culinary offerings.

Responsibilities

• Prepare bars and beverage stations before events by stocking beer, wine, liquor, mixers, non-alcoholic beverages, garnishes, ice, cups, napkins, utensils, stirrers, and other necessary supplies.
• Continuously replenish bar inventory during service to ensure bartenders remain fully stocked and guest service is not interrupted.
• Transport beverage products, supplies, and equipment between storage areas and service locations.
• Move, tap, replace, and disconnect kegs while maintaining draft beer systems.
• Assist bartenders by pouring draft beer and wine when directed to improve service efficiency.
• Refill ice wells and maintain an adequate supply of ice throughout each event.
• Assist with opening and closing bar procedures, including setup, breakdown, restocking, and securing beverage inventory.
• Verify all bar equipment is clean, operational, and properly prepared before the start of service.
• Maintain a clean, organized, and sanitary work environment by sweeping and mopping floors, cleaning bar surfaces, stacking floor mats, removing trash, recycling cardboard, relining trash receptacles, and organizing storage areas.
• Follow all food safety, sanitation, health, and workplace safety standards while maintaining a safe working environment.
• Observe guests for signs of visible intoxication and promptly notify bartenders or management in accordance with responsible alcohol service policies.
• Assist with inventory counts, product rotation, and accountability procedures.
• Provide courteous, professional service while working collaboratively with bartenders, supervisors, and other team members.
• Maintain dependable attendance and be available to work a flexible schedule, including evenings, weekends, holidays, and events based on business needs.
• Perform additional duties as assigned by Beverage Leadership.

Qualifications

• Ability to lift and carry heavy objects frequently, including cases of beverages, kegs, and bags of ice.
• Ability to stand and walk for extended periods in a fast-paced event environment.
• Ability to work efficiently under pressure while maintaining attention to detail.
• Strong communication and teamwork skills.
• Knowledge of responsible alcohol service practices preferred.
• Previous barback, food and beverage, warehouse, or hospitality experience preferred but not required.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

APPLY NOW!

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

The Banquet Supervisor oversees all aspects of a banquet or event, including set-up, food presentation, serving, and cleanup while focusing on detail and quality presentation and customer service. Banquet supervisors are also responsible for training and coaching of the banquet staff.

This role pays an hourly rate of $19.00-$25.00

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching

This position will remain open until October 16, 2026.

About the Venue

Located in the heart of Hartford, The Bushnell Performing Arts Center is Connecticut’s premier performing arts destination and a cornerstone of the region’s cultural scene. Originally opened in 1930, this historic, nonprofit venue blends timeless architecture with modern amenities, featuring two distinct performance spaces and hosting more than 350 events annually—from Broadway tours and concerts to comedy, dance, and community programming. As the largest arts organization in the state, The Bushnell serves as a vibrant gathering place that inspires creativity, supports arts education, and delivers world-class entertainment experiences to diverse audiences. Oak View Group is proud to serve as the exclusive food and beverage provider for The Bushnell, enhancing the guest experience through exceptional hospitality and culinary offerings.

Responsibilities

• Approaches all encounters with guests and colleagues in a friendly, service-oriented manner.
• Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded.
• Remains alert to complaints and/or unsatisfied guests and responds appropriately to ensure guest satisfaction.
• Coordinates with other departments to arrange for the delivery of requested services.
• Maintains constant contact with kitchen staff to ensure complete, effective communication between food production and food service.
• Ensures all functions are set and staff is prepared and organized before required time on BEO.
• Inspects table place settings, including table linen, china, glass, silverware, and condiments for correct placement and ensures that each element is clean, undamaged, and attractive.
• Ensures proper setting of buffet tables and other food service tables.
• Arranges for and ensures proper sequence of service for each event.
• Supervises clearing and post-function cleanup and garbage removal.
• Maintains clean and orderly back areas, pre-function areas, and storage areas.
• Assures that all china, glassware, silverware, linen, etc. are returned to their proper location after each event.
• Supervises the handling, storage, and security of all catering service equipment and decor.
• Assists with staff training programs.
• Conducts regular staff meetings to build rapport and ensures colleagues are well informed.
• Clearly projects the visions of the department and measures progress.
• Attends weekly food and beverage meetings to continuously evaluate strategies and ideas for enhancement to benefit the guest experience.
• Reviews scheduling and labor needs to meet the guests' needs as well as maximize efficiency.
• Work with the Executive Chef to ensure appropriate inventories are stocked, including food and beverage and non-food and beverage items used for food and beverage events.
• Work with the Event/Sales Manager(s) to ensure quality and accuracy of set-ups within all catering rooms.
• Become familiar with the computer systems and technology currently in use in the various food and beverage areas and administration as they relate to food and beverage, from both a hardware and software perspective.

Qualifications

• Associate’s degree (A.A.) or equivalent from a two-year college or technical school.
• 2-3+ years of related experience and/or training, or an equivalent combination of education and experience.
• Nationally recognized, advanced food service sanitation training course certification.
• Valid Manager's ServSafe Certification.
• Valid Alcohol Service Permit.
• Familiar with inventory cost control and menu planning.
• Basic computer proficiency: e-mail, Excel, Word, Outlook, and Schedule+.
• Working knowledge of point-of-sale and timekeeping systems.
• Previous supervisory experience is required.
• Knowledge of food and beverage operation and preparation is required.
• Ability to work a variable work schedule (including evenings and weekends, as required), depending upon event and business requirements.
• Good verbal and written communication skills.
• Must be highly motivated and quality-driven.
• Detail-oriented yet able to excel while multi-tasking.
• Able to accept responsibility and lead by example.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

APPLY NOW!

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

A Banquet Server plays a critical role in delivering exceptional guest experiences by providing professional and efficient food and beverage service during events. Their primary function is to ensure that all guests feel welcomed and attended to, following event specifications and service standards. From the setup of banquet spaces to the seamless execution of meal service, they maintain an acute focus on detail and hospitality. Banquet Servers work collaboratively with kitchen and event staff to ensure the timely delivery of courses, adapt to guest needs in real-time, and uphold the ambiance and quality of the event. Beyond serving, Servers contribute to the overall success of events by maintaining cleanliness and organization throughout the service. They reset spaces for subsequent events and ensure that all equipment is cleaned and stored appropriately. Whether it's a formal gala, a corporate event, or a wedding reception, this applies. Banquet Servers are integral in creating a positive impression of the venue and event host, embodying professionalism, efficiency, and a guest-focused attitude. 

This role will pay an hourly rate of $16.00 - $20.00. 

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until October 16, 2026.

About the Venue

Located in the heart of Hartford, The Bushnell Performing Arts Center is Connecticut’s premier performing arts destination and a cornerstone of the region’s cultural scene. Originally opened in 1930, this historic, nonprofit venue blends timeless architecture with modern amenities, featuring two distinct performance spaces and hosting more than 350 events annually—from Broadway tours and concerts to comedy, dance, and community programming. As the largest arts organization in the state, The Bushnell serves as a vibrant gathering place that inspires creativity, supports arts education, and delivers world-class entertainment experiences to diverse audiences. Oak View Group is proud to serve as the exclusive food and beverage provider for The Bushnell, enhancing the guest experience through exceptional hospitality and culinary offerings.

Responsibilities

• Reads and understands banquet event orders. 
• Provides fine-dining-level food and beverage service to guests for all events, consistent with standards of service.
• Initiates and maintains friendly and professional contact with guests, ensuring that all needs are anticipated and met.
• Setup and maintain both food and beverage stations in various locations throughout the building consistent with standards of service.
• Maintain all event areas and front-of-house staging areas in a tidy and organized manner.
• Participate in both the setup and cleanup of food and beverage service items. 
• Works independently during slower times.
• Perform safe work by helping to create a safe and clean work environment. 
• High level of social contact and deal often with patrons. 
• Ensures that work is accurate and complete. 
• Maintains a customer-focused, positive, and professional attitude. 

Qualifications

• High School diploma or equivalent GED strongly preferred. Equivalent experience may be substituted. 
• 1+ years of work experience in events, banquets, or restaurants preferred. 
• Must be able to lift, push, pull, or carry heavy objects often. Ability to carry at least 8 entrees per tray.
• Ability to work a flexible schedule, including nights, weekends, and select holidays. 
• Knowledge of basic arithmetic (addition, subtraction, multiplication, and division). 
• Must be punctual with consistent attendance. 
• Must be able to respond to simple complaints or inquiries from customers.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

APPLY NOW!

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

The Banquet Captain is responsible for coordinating all aspects of banquet service to ensure exceptional guest experiences and smooth event execution. This role oversees banquet staff activities, collaborates with culinary and event teams, and ensures that all service standards, timelines, and event specifications are met. The Banquet Captain leads pre-event preparations, supports staff during functions, monitors service quality, and ensures proper handling and availability of equipment and supplies. This position requires strong attention to detail, effective communication, and the ability to adapt to changing event needs while maintaining a high level of professionalism and service excellence.

This role pays an hourly rate of $18.00 - $24.00.

Benefits for Part-Time roles: 401(k) Savings Plan.

This position will remain open until October 16, 2026.

About the Venue

Located in the heart of Hartford, The Bushnell Performing Arts Center is Connecticut’s premier performing arts destination and a cornerstone of the region’s cultural scene. Originally opened in 1930, this historic, nonprofit venue blends timeless architecture with modern amenities, featuring two distinct performance spaces and hosting more than 350 events annually—from Broadway tours and concerts to comedy, dance, and community programming. As the largest arts organization in the state, The Bushnell serves as a vibrant gathering place that inspires creativity, supports arts education, and delivers world-class entertainment experiences to diverse audiences. Oak View Group is proud to serve as the exclusive food and beverage provider for The Bushnell, enhancing the guest experience through exceptional hospitality and culinary offerings.

Responsibilities

• Reviews assigned banquet staff functions and banquet menus prior to the scheduled event.
• Conducts pre-banquet meetings with staff to ensure appearance and hygiene standards are being met, assign stations and partners, and review banquet event orders.
• Communicates with the Executive Chef / Kitchen Manager or event coordinator to ensure that all details have been planned for and met. Ensures that changes and further instructions are made in a timely manner.
• Ensures that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events. Secure requisitions for those items not available in inventory.
• Checks room setup prior to the event and meets with Executive Chef to confirm quantities of food items and timing of food leaving the kitchen.
• Ensures proper handling of all equipment (i.e., china, glassware, silverware, linen, and props) and their proper storage after use.
• Conducts random audits during functions to evaluate food and service. Ensures that food is served at an appropriate temperature, food is placed properly on the table, sufficient food is available, and upsell opportunities are met.
• Regularly reviews the banquet schedule for changes, calendar of events, and special events.
• Incorporates safe work practices in job performance.
• Performs other duties as required.

Qualification

• High school diploma or general education degree (GED).
• 1-2 years of related experience and/or training, or an equivalent combination of education and experience.
• Must meet state age requirements for handling alcoholic beverages.
• Strong knowledge of banquet operations, service standards, and event execution.
• Excellent communication and interpersonal skills, with the ability to coordinate effectively with kitchen staff, event coordinators, and service teams.
• Ability to guide and support staff, including conducting pre-shift meetings and assigning responsibilities.
• Detail-oriented with strong organizational and time-management skills.
• Ability to evaluate service quality and make real-time adjustments to ensure guest satisfaction.
• Knowledge of proper food handling, sanitation, and safety standards.
• Flexible schedule, including evenings, weekends, and holidays, based on event needs.
• Commitment to regular and reliable attendance.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

APPLY NOW!