Accessibility

The Bushnell is committed to making its performances and facilities accessible to all our patrons.  If you have questions or would like to receive additional information about accessibility at The Bushnell, please call (860) 987-6000 or email info@bushnell.org.

Parking for Persons with Disabilities
Signage on the North side of Capitol Avenue will direct patrons displaying a valid accessible parking placard to spaces within the State of Connecticut Public Health Laboratory parking lot. Spaces are available on a first-come, first-served basis. Valet parking is also available for most evening and weekend performances at a cost of $9.00 per vehicle.

Entrances
The main entrance for The Bushnell is fully accessible and is located on Capitol Avenue, through the Box Office Lobby. An accessible entrance is also located on Trinity Street at the West Marquee.

Restrooms
The Bushnell is equipped with accessible restrooms on most levels of the facility. There are two family accessible restrooms within the facility, located off the Grand Foyer in the East Marquee hallway, and on the third level of the Belding Theater.

Pay Phone
A TDD/TTY equipped pay phone is located in our Box Office lobby.

Elevators
Most public elevators are equipped with Braille buttons for access by persons with visual impairments. Elevator Attendants are in place for those elevators not equipped with this feature.

Beverage Services
Accessible bars are located on most levels of the facility. The cafe located in the Box Office Lobby is accessible as well.

TDD/TTY - (860) 987-6097
Our Box Office is equipped with a Telecommunications Device for the Deaf (TDD)/Tele-Typewriter (TTY) to provide information and for the purchase of tickets.

Large Print Prompters
Text portions of The Prompter are available in large print format as a supplement to our regular program for selected performances. These Prompters are available by visiting the Customer Relations Desk, or in advance by calling (860) 987-6000.

Readers
Volunteer program readers will be provided for persons with visual disabilities upon request.

Infrared Listening System
Headsets and neck induction loops are available at the Customer Relations Desk to assist with sound amplification and clarity.  A driver’s license or other form of photo ID must be presented.  Patrons bringing their own headset should make sure it functions at FM frequency 2.3 MHz.

American Sign Language Interpreted Performances
The Bushnell provides interpreting services for select performances. 2011-2012 Season ASL interpreted performances include:

For ASL Interpreted Performance Tickets:
Please send ticket requests to groups@bushnell.org; (860) 987-6097 TTY; (860) 987-6052 (VOICE).

OPEN CAPTIONED PERFORMANCE

Seating:
All seats are on the Orchestra level of the theater. Seating is on a first-come, first-served basis. Limited seats are available.

Service Animals
Although animals are not allowed within the facility, an exception is made regarding service animals for patrons with disabilities. Please contact our ADA Coordinator if any accommodations are required.

Chemical Sensitivity
The Bushnell understands that many guests are allergic or sensitive to chemicals in aftershaves, colognes, and perfumes. The Bushnell requests that patrons refrain from wearing artificial scents of any kind when attending performances.

Emergency Evacuation Assistance
Bushnell employees and volunteers have been trained in proper procedures for emergency evacuation situations and are responsible to assist patrons with disabilities to specific locations.

Seating for Persons with Disabilities
When ordering tickets, please be sure to tell the box office representative of your seating needs.  If you purchase tickets online, there is an Accessible Seating Request form to fill out.