The Bushnell is committed to making its performances and facilities accessible to all our patrons. If you have questions or would like to receive additional information about accessibility at The Bushnell, please call (860) 987-6000 or email firstname.lastname@example.org.
Parking for Persons with Disabilities
Signage on the North side of Capitol Avenue will direct patrons displaying a valid accessible parking placard to spaces within the State of Connecticut Public Health Laboratory parking lot. Spaces are available on a first-come, first-served basis. Valet parking is also available for most evening and weekend performances at a cost of $10.00 per vehicle.
The Mortensen and Belding Theaters have wheelchair accessible locations where patrons remain in their wheelchair. In the Mortensen Theater, wheelchair accessible locations are available on the orchestra level only. The balcony and mezzanine levels are not accessible. The Bushnell is equipped with ramps, elevators, restrooms and seating to accommodate wheelchairs. Please inform the Box Office of any accessibility needs when purchasing tickets. If you purchase tickets online, there is an Accessible Seating Request form to fill out.
Mobility aids that cannot be stored safely within the patron’s seating will be stored outside the theater as close as possible to patron’s seat.
It is recommended that patrons who use wheelchairs bring a companion to assist them in maneuvering the wheelchair around The Bushnell.
The main entrance for The Bushnell is fully accessible and is located on Capitol Avenue, through the Box Office Lobby. An accessible entrance is also located on Trinity Street at the West Marquee.
The Bushnell is equipped with accessible restrooms on most levels of the facility. There are two family accessible restrooms within the facility, located off the Grand Foyer in the East Marquee hallway, and on the third level of the Belding Theater.
A TDD/TTY equipped pay phone is located in our Box Office lobby.
Most public elevators are equipped with Braille buttons for access by persons with visual impairments. Elevator Attendants are in place for those elevators not equipped with this feature.
Accessible bars are located on most levels of the facility. The cafe located in the Box Office Lobby is accessible as well.
TDD/TTY - (860) 987-6097
Our Box Office is equipped with a Telecommunications Device for the Deaf (TDD)/Tele-Typewriter (TTY) to provide information and for the purchase of tickets.
Large Print Prompters
Text portions of The Prompter are available in large print format as a supplement to our regular program for selected performances. These Prompters are available by visiting the Customer Relations Desk, or in advance by calling (860) 987-6000.
Volunteer program readers will be provided for persons with visual disabilities upon request.
Infrared Listening System
Headsets and neck induction loops are available at the Customer Relations Desk to assist with sound amplification and clarity. A driver’s license or other form of photo ID must be presented. Patrons bringing their own headset should make sure it functions at FM frequency 2.3 MHz.
American Sign Language Interpreted Performances
Sign Language Interpretation is scheduled for the 2013-2014 Broadway Series on Sunday evenings at 6:30p.m. and Disney’s Beauty and the Beast on Saturday, May 10, 2014, 4:00p.m. For more information, please contact the Accessibility Coordinator at email@example.com.
For ASL Interpreted Performance Tickets:
Please send ticket requests to firstname.lastname@example.org; (860) 987-6097 TTY; (860) 987-6052 (VOICE).
Although animals are not allowed within the facility, service animals, limited to dogs and miniature horses are welcome inside The Bushnell and must remain on a leash or in a harness at all times. If you intend to bring a service animal to an event, please notify your ticket representative at the time of purchase so that an appropriate seat may be purchased for you.
The Bushnell understands that many guests are allergic or sensitive to chemicals in aftershaves, colognes, and perfumes. The Bushnell requests that patrons refrain from wearing artificial scents of any kind when attending performances.
Emergency Evacuation Assistance
Bushnell employees and volunteers have been trained in proper procedures for emergency evacuation situations and are responsible to assist patrons with disabilities to specific locations.